Salary: £34,529 Pro Rata
Location: Harrogate, North Yorkshire
Contract: 6 Month Fixed Term Contract- Part Time
Hours: 8:30am-4:30pm, Tuesday, Wednesday and Thursday
Are you confident on the phone, enjoy speaking to people and thrive on achieving results?
nynet are looking for a professional, personable and motivated Telemarketing & Appointment Setting Executive to join our friendly team in Harrogate.
This is not a traditional hard-sales role. Instead, you’ll engage with contacts across the Education sector, introducing relevant services and initiatives, generating interest and helping prospects take the next appropriate step.
If you enjoy building rapport, having meaningful conversations and making a genuine impact through quality engagement, we’d love to hear from you.
About the role:
As our Telemarketing & Appointment Setting Executive, you’ll play a key role in supporting a range of campaigns focused on the Education sector.
Working with clear objectives, training and campaign materials, you’ll make structured outbound calls to schools, trusts and education professionals, helping to generate engagement and opportunities.
Your responsibilities may include:
Booking demonstrations, meetings and follow-up calls
Encouraging registrations for webinars and events
Following up on marketing campaigns and previous communications
Gathering valuable market intelligence and customer feedback
Identifying qualified opportunities for further discussion
Maintaining accurate records within the CRM system
Completing agreed follow-up actions in a timely manner
Full training, campaign briefings and scripts will be provided, but we’re looking for someone who can communicate naturally, listen effectively and adapt conversations where needed.
About you:
We’re looking for someone with previous experience in a telephone-based role such as:
Telemarketing
Telesales
Appointment setting
Customer service
Business development
Contact centre or call handling roles
You’ll also be:
Confident making outbound calls and speaking with senior professionals
Professional, friendly and approachable
An excellent communicator with strong listening skills
Resilient, self-motivated and results focused
Able to build rapport quickly and engage people naturally
Comfortable following scripts, processes and campaign objectives
Organised and accurate when recording information and completing follow-up activities
Competent using CRM systems and standard IT applications
Able to work independently and respond positively to feedback
Curious and willing to learn about our services and sector
Experience working with Education, Local Government, the Public Sector or other relationship-led environments would be advantageous, but is not essential.
What we are looking for:
We need someone who can confidently represent nynet and build positive relationships over the telephone.
You don’t need to be an aggressive salesperson. We’re looking for a professional communicator who can follow a proven process while understanding when to ask questions, provide information, explore opportunities and listen carefully to customer needs.
Success in this role may be measured by:
Demonstrations and meetings booked
Webinar and event registrations secured
Meaningful conversations with key decision-makers
Market insight and information gathered
Qualified opportunities identified
Accurate CRM record keeping
Completion of agreed follow-up activities
We value quality conversations, professionalism and consistency just as much as measurable outcomes.
Why join us:
Flexible part-time hours
Supportive and collaborative team environment
Comprehensive training and onboarding
Opportunity to develop your communication and business development skills
A varied role where no two campaigns are the same
The chance to make a genuine impact through meaningful customer engagement
Apply now:
If you’re confident on the phone, enjoy building relationships and take pride in achieving results through a professional and consultative approach, we’d love to hear from you.
Closing Date: Sunday 18th October
Apply today and become part of a team that values quality conversations, strong relationships and excellent customer experience.
Call 01423 598 210 or email enquiries@nynet.co.uk