North Yorkshire broadband company supports vital health services

Broadband upgrades and support are being provided to vital health services in North Yorkshire to help them to keep running smoothly as they tackle the Covid-19 outbreak.

NYnet, a company owned by North Yorkshire County Council, provides high-speed internet connections to more than 750 public sector sites across the county. It has temporarily ungraded all its health sector sites to offer 24/7 support, enabling any issues to be dealt with as a priority. This free upgrade has been in place since last month.

NYnet continues to provide the highest quality broadband connectivity, ensuring sufficient capacity at businesses and homes across the county to meet demand for vastly increased levels of video conferencing and other virtual communication. This includes providing same-day bandwidth upgrades for hospitals and GP surgeries, in some cases doubling the available bandwidth from 40Mbps to 80Mbps.

Michael Ash-McMahon, Deputy Chief Finance Officer, NHS Vale of York CCG, said: “The response we have received from NYnet, as always, has been excellent. They have provided overnight upgrades, including increasing bandwidth where required, as well as providing free 24/7 support to the NHS. This is very helpful during these difficult times.”

Debbie Westmoreland, Service Development Manager Digital, NHS North Yorkshire CCG, added: “NYnet continues its exemplary support during these difficult times, allowing us to concentrate on delivering front line services to our customers.”

Richard Flinton, Chief Executive of North Yorkshire County Council, has thanked everybody within NYnet for their important work in ensuring that key services, including the NHS, have connectivity throughout the crisis. 

He said: “As they carry out their vital work, health services need to know they can rely on the systems they use and that, if there are problems, support will be there when they need it. The upgraded service being offered by the NYnet team provides an essential safety net.”

Over the past three years, NYnet has increased North Yorkshire’s broadband coverage from 60 per cent to more than 90 per cent of premises in England’s largest rural county, enabling the County Council to deliver opportunities for both residents and businesses. NYnet remains open for business and ready to help provide broadband connectivity services into public sector and business customers where possible.   



Communications Unit, County Hall, Northallerton, North Yorkshire, DL7 8AD


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